OpenBox Product Policy

OpenBox Product Policy

What are OpenBox Products?

OpenBox Products are like-new products with just the box seal opened. These products are usually in like-new or mint condition with minor signs of usage. These products are used for 7 - 30 Days (Depending on product grade). As they are not used, so most of them still hold a valid brand warranty with them for a period of 6-12 Months (Why Less Warranty? Because some time is spent by these products in transit, storage or restocking). Furthermore, These products are only sourced from brand-authorised retailers thus they are fully covered under warranty by the brand or by seller warranty. 

Where do OpenBox Products come from?

Most of our inventory comes via e-commerce returns which are basically products returned by the end-consumer within the respective website's return period (generally 7 Days) due to various reasons such as didn't like the product, no longer needed, price drop, incompatible with their use case etc.

Are OpenBox Products Refurbished or Used? Noo!!

Now comes the million-dollar question, are OpenBox products refurbished? The answer to this is a pretty straight, No.

Refurbished Products are those products which were previously used by a particular user for a considerable period generally 1-2 years and then were repaired to get them restored in a working or re-sellable condition. Refurbished Devices because of getting used for a long time, are often not covered under brand warranty.

In stark comparison, OpenBox products are never opened or repaired. The product's internal manufacturing seal is intact in all OpenBox Devices & because of being used for very less periods, are covered under brand warranty.

What is the condition of OpenBox Products? 🔍

OpenBox Products are usually in mint/like-new condition and have few or no signs of usage. OpenBox Product may or may not come in brand packaging. All OpenBox Products are backed with a warranty of 6-12 Months (Exact Warranty Details are mentioned on respective product pages). The products are passed through a stringent 8-Step Quality Process for quality, functionality & performance before making their way to your doorstep.